All EnChroma glasses are acceptable adjoin accomplishment defects for two years from the date of purchase. EnChroma assurance advantage is basic and alone applies to the aboriginal chump or allowance recipient.
The assurance does not cover:
- Loss of eyewear
- Damage consistent from accustomed abrasion and tear
- Accidents; or advised alterations. Adventitious accident accommodate but are not bound to accident consistent from drops, impact, acerb chemicals, acknowledgment to acute temperatures, or abundant pressure.
For decree orders, our assurance alone covers claims for the aforementioned aboriginal decree and abstracts provided to us at the time of purchase. EnChroma has the sole acumen to adjudge what constitutes a manufacturer’s birthmark and what constitutes accustomed abrasion and tear, accidents, or advised alterations.
If a assurance affirmation is fabricated on a artefact that is no best available, EnChroma affluence the appropriate to accelerate a backup artefact of agnate fit and style.
To accomplish a assurance claim, you will charge a accurate affidavit of acquirement and to acknowledgment the damaged glasses to us for inspection. If you would like to accomplish a assurance affirmation for your EnChroma glasses purchased aural the aftermost two years, amuse acquaintance our Chump Abutment Department. We about action our assurance claims aural one anniversary of accepting the alternate glasses.
EXCEPT FOR THE ACCURATE ASSURANCE ADJOIN ACCOMPLISHMENT DEFECTS SET ALTERNATING ABOVE, ENCHROMA MAKES NO ADDED REPRESENTATIONS OR WARRANTIES, ACCURATE OR IMPLIED, INCLUDING ANY ASSURANCE OF MERCHANTABILITY OR FETTLE FOR A ACCURATE USE OR PURPOSE.
If you accept any questions about our assurance policy, amuse acquaintance chump abutment by calling (510) 497-0048, by emailing [email protected], or by autograph to us at:
Attention: Assurance Policy
2629 7th Street
Berkeley, CA, 94710 USA
Last adapted and able date: July 12, 2019
Copyright 2022 EnChroma, Inc. All Rights Reserved